Question 1

Where is the Genesis dealership in Northwest Indiana?

Accepted Answer

Genesis of Schererville is located at 5800 W Lincoln Hwy (U.S. 30), Schererville, IN 46375, and can be reached at (219) 352-0001. It is the only dedicated Genesis retail facility in Northwest Indiana and one of two in the state.

Question 2

What are the sales and service hours at Genesis of Schererville?

Accepted Answer

Sales hours are Monday through Friday, 9:00 a.m. to 7:00 p.m., and Saturday, 9:00 a.m. to 5:00 p.m. Service hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. There is no Saturday service. The showroom is closed Sunday.

Question 3

Did Genesis of Merrillville move? Do I need to do anything?

Accepted Answer

It moved, and no. The Merrillville location at 1000 W. 81st Ave., Suite 100, Merrillville, IN 46410 was always intended as a temporary facility while the Schererville building was under construction. Sales, service, and parts moved three miles west to 5800 W Lincoln Hwy in Schererville on July 13, 2026. Service records, existing appointments, and warranty coverage transferred automatically. The phone number is unchanged at (219) 352-0001.

Question 4

How does Genesis Service Valet work?

Accepted Answer

Genesis Service Valet is included with new Genesis vehicles as a complimentary three-year subscription. Owners schedule online or by phone, Genesis of Schererville collects the vehicle from their home or office, and returns it when the work is complete. Most scheduled maintenance is finished the same day, and a Genesis loaner is provided for appointments that require extended repair time. Call (219) 352-0001 to confirm the current pickup area.

Question 5

Can I watch my vehicle being serviced at Genesis of Schererville?

Accepted Answer

Yes. A glass wall separates the customer lounge from the service floor, so owners can watch their vehicle being worked on while they wait. The service department has 12 bays staffed by Genesis-certified technicians.

Question 6

What warranty comes with a new Genesis?

Accepted Answer

Every new Genesis carries a five-year, 60,000-mile new vehicle warranty and 10-year, 100,000-mile powertrain coverage, among the longest in the luxury segment. New vehicles also include complimentary scheduled maintenance for three years or 36,000 miles, and first owners of 2023 and newer models receive complimentary Genesis Connected Services.

Question 7

Can I test drive a Genesis without going to the dealership?

Accepted Answer

Yes. Genesis of Schererville offers Genesis Concierge, a complimentary service that pairs you with a personal advisor who can arrange a test drive at your home or office and coordinate delivery of a purchased vehicle. Call (219) 352-0001 to arrange it.

Question 8

Can I charge an electric vehicle at Genesis of Schererville?

Accepted Answer

Yes. Four Level 3 DC fast charging stations are located on the lot at 5800 W Lincoln Hwy and are accessible 24 hours a day, seven days a week, including when the facility is closed. Charging is paid, not complimentary.

Question 9

Does Genesis of Schererville sell used and Certified Pre-Owned vehicles?

Accepted Answer

Yes. Genesis of Schererville sells Genesis Certified Pre-Owned vehicles as well as other pre-owned vehicles, alongside the full new Genesis lineup.

Question 10

What Genesis models are available at Genesis of Schererville?

Accepted Answer

The full Genesis lineup: the G70, G80, and G90 sedans; the GV70, GV80, and GV80 Coupe SUVs; and the GV60 and Electrified GV70 electric models.

Question 11

How many service bays does Genesis of Schererville have?

Accepted Answer

Twelve, staffed by Genesis-certified technicians who work exclusively on Genesis vehicles. The service department handles factory-scheduled maintenance, warranty repairs, and genuine Genesis parts.

Question 12

Where is the nearest Genesis dealer if I am not in Northwest Indiana?

Accepted Answer

Genesis of Schererville is one of two dedicated Genesis facilities in Indiana. The other is in the Indianapolis area, roughly two hours south. The nearest dedicated Genesis facilities in Illinois are in the western Chicago suburbs.

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